Dada Electronics Europe - Antwerp

Amine M.

Dada n'a pas envoyé la commande, ne répond qu'après deux a trois semaines, a refusé de me rembourser. Zéro professionalisme. J'ai fait une réclamation PayPal pour être remboursé. A fuir

Michel P. C.

Sept 2020: enfin un commentaire de Dada, après plus de 1 an..... ça fait longtemps que c'est réparé, avec des fournisseurs beaucoup plus professionnels...
2019: Après 4 tentatives de les contacter par courriel, via 2 adresses courriels différentes, je me suis finalement tourné vers les gens de DADA Australie pour acheter les kits et obtenir du support.
Les gens de DADA en Amérique et en Australie m'ont dit que DADA Belgique répondait très rarement aux courriels.
Difficile à comprendre, .... heureusement il y a une alternative.

robdavisGG

Weigert telefoon op te nemen of te antwoorden. Niemand aanwezig in de winkel terwijl het "open" zou moeten zijn. Als ik kijk in de reviews zie ik gelijkende verhalen, op deze manier kan je beter de boel sluiten.

Valiant V.

send off a quad pre and power amplifier.
The pre had a problem on one input.
The power was for an upgrade.
The pre came back completely broken and unusable.
They did nothing on the power amplifier.
The return packaging was a complete disgrace, and after sales service was abysmal.
They claim to be experts but act like complete clowns.
Avoid at all costs

Update: The reason the don't know about me is that they NEVER answer the phone and only replied to one email (where I threatened legal action). Unfortunately international legal action is very expensive so I just let it drop.

This company relies on this fact to stay in business. One of the worst companies I ever used in my life

Anthony W.

Sadly i write this as I too have fallen victim to the "abyss of nothing" having ordered and paid in January 24 and zip since then. Logged three tickets and an email to "support". A real pity as have brought kits and parts a few times before and although slower than paint drying things did arrive (sometimes with minor proding). I have zero hope and assume the owner has passed away perhaps?

Kevin S.

1 ster is er welgeteld nog 1 teveel

Enkele kabels besteld een dikke twee weken geleden. Dat niet iedereen de volgende dagen kan leveren heb ik alle begrip voor en ik ben niet zo een verwend nest dat ik volgende dag geleverd wil hebben. Maar dat je in die tijd nog niet de moeite doet om zowel via mail als facebook als telefoon enige reactie te geven dan ben je 0.0 professioneel. Claim via paypal is gemaakt! Btw rade de man zijn eigen bedrijf aan mij aan via een Facebook groep

Han D. V.

Be aware, this place does not seem to be open anymore and if it is, then there are many reasons not to have your device offered to them:
- no reaction on e-mails (several sent). Applies equally to Canadian branch.
- no reaction on telephone calls (more than 10 attempts).
- shop not open, so shipments cannot be delivered (mine is still at the post office: I hope to see it back)
- do not keep their promises: when I was able to reach them in the beginning Stefaan said that he would send someone over to pick up the parcel. From that moment on Dada couldn't be reached anymore and nobody did pick up the parcel.
Avoid!

Twistededgemedia

They used to be good, but not any more.

My order took absolutely forever to arrive and when it did parts were missing, I sent multiple emails about this and they haven't replied to any of them. I ultimately ended up buying the missing parts from somewhere else thus paying for them twice over.

Do not use this company, they do not care about their customers.